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SP CTI Enhancer
Connect your call system with SuperOffice CRM and make outbound and inbound calls more efficiently.
About this app
Working in sales and not knowing who or why someone is calling can be frustrating. Especially when you have multiple leads and are trying to close deals efficiently, SP CTI enhancer is a solution designed to enhance telephony functionality in your SuperOffice CRM.
With SP CTI Enhancer, users can connect their telephone system with SuperOffice CRM. As a user, you can click on any phone number in SuperOffice CRM and automatically call the number. When your phone rings, the caller's information will be shown in a pop-up window with their information.
This app can automatically log calls as activities or store and update contact details under the contact screen.
Together with SuperOffice CRM, customers can make calls faster by clicking a phone number in SuperOffice CRM. With quick access to caller information and the ability to create request tickets, the app will help you provide faster and more efficient customer service.
Key features
- Instantly see who's calling and their details from SuperOffice CRM.
- Add new contacts or phone numbers to existing contacts with a few clicks.
- Create tasks directly for follow-ups and request tickets instantly.
Price information
The following price is per month and based on a yearly subscription:
USER
- € 4 per user per month.
CONSULTANCY SERVICES (OPTIONAL)
Consultancy services are available for product training and configuration. Contact the vendor or your SuperOffice CRM partner.
Terms & Conditions
- See the terms of service for more information.
SuperOffice CRM Plan
- All user plans.
Getting started
- Click the green button to get started.
- Complete the registration form.
- You will get access to your download.
- Follow the instructions from the install wizard.
System Requirements
- A functional TAPI driver needs to be installed on your local PC or needs to be available in a Microsoft Terminal Server Session.
- Microsoft .Net 4.7.1 needs to be installed on your local PC or needs to be available in the Microsoft Terminal Server Session.
The SP CTI Enhancer has to be installed on a local PC or in a Microsoft Terminal Server Session. In order to connect the SP CTI Enhancer to your local telephone system, a functioning TAPI Driver must be installed as well. The TAPI driver is not a component of the SP CTI Enhancer (if you want to install the SP CTI Enhancer on a Microsoft Terminal Server, the TAPI driver must support multi-line functionality).
