Connect your call system with SuperOffice CRM and make outbound and inbound calls more efficiently.
The SP CTI Enhancer app connects your telephone system with your SuperOffice CRM and optimizes your calls in a smart and effective way. Save time and improve your data with functions that will allow you to make calls faster, automatically log calls as activities, or allow you to store and update contact details easily. Similarly, add and create new service tickets directly from the app – helping you to service your customers quicker and better.
In short, the SP CTI Enhancer links your phone and your SuperOffice CRM data to optimize your workflow and help you to work smarter.
The following price is per month and based on a yearly subscription:
CONSULTANCY SERVICES (OPTIONAL)
Consultancy services are available for product training and configuration. Contact the vendor or your SuperOffice CRM partner.
The SP CTI Enhancer has to be installed on a local PC or in a Microsoft Terminal Server Session. In order to connect the SP CTI Enhancer to your local telephone system, a functioning TAPI Driver must be installed as well. The TAPI driver is not a component of the SP CTI Enhancer (if you want to install the SP CTI Enhancer on a Microsoft Terminal Server, the TAPI driver must support multi-line functionality).