redCactus favicon.png
€ 5 per user / month

Categories
CTI
More Info

Age

2+
Years old

Latest release

25.03.2022

Markets

Benelux, Denmark, Finland, Germany, Norway, Sweden, Switzerland, United Kingdom

Languages

Dutch, English, Finnish, French, German, Norwegian, Swedish

Bubble

Stay sharp. Get Connected. Connect your phone to SuperOffice CRM.

About this app

Stop wasting time switching screens during calls. Bubble pops up on-screen notifications with important customer details, eliminating the need to switch screens. You can focus on conversations, delivering a smoother customer experience, and save valuable time with Bubble's up-to-date information.

With the SuperOffice CRM telephony connector, incoming and outgoing calls will generate on-screen notifications on your PC. These include customer information contained within SuperOffice, and you also have the ability to open the Company Contact card directly from these notifications.

Bubble has a number of unique features. The information displayed in the pop-up, as well as the buttons themselves, can be fully customized based on the end user’s requirements. You also get the pop-up notification when a call is transferred to you from another colleague. By default, the SuperOffice connector is equipped with the function to automatically log calls in the activity archive. If the phone number occurs more than once, it is possible to show multiple results with the ‘multi result functionality’ in Bubble.

The SuperOffice connector is part of the Bubble telephony integration from Red Cactus and supports almost every phone system.

Key features

  • Full history of phone numbers occurring more than once.
  • Instant click-and-call.
  • "Last called with" is directly visible.

Price information

The following price is per month and based on a yearly subscription:

USER

  • € 5 per user per month.

On top of the monthly costs, there is a one-time startup fee of € 150 per company and € 25 per configured user.

REQUIRED CONSULTANCY SERVICES

Consultancy services are required for product training and configuration. Contact the vendor.

Terms & Conditions

SuperOffice CRM Plan

  • All user plans.

Getting started

  1. Click the green button to get started.
  2. Press the button Request Module.
  3. Follow the instructions.

System Requirements

  • Support for almost every phone system, for example; Broadsoft (KPN, Vodafone, RoutIT, etc.), Asterisk, Avaya, VoIPGRID (Voys), ClearVox Nexxt (X2nexxt), CC4ALL, Mitel, MiCC (T-Mobile), Kwebbl (Callvoip), Microsoft Teams with Callto365, Xelion, 3CX, Axeos, Unify OpenScape Business, Yeastar, Cisco Call Manager, VOIPZeker, Tring and many more. Contact the developer for more information.

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