Categories
More Info
Age
Latest release
Markets
Languages
SmartCall Phone Integration
Easily connect SuperOffice CRM & CS with all types of phones within Telenor, Unifon, Phonero, Telia and Talkmore Business Phone Networks.
About this app
Losing track of call details or switching between phone systems can be a struggle.
Smartcall Phone Integration is a software that connects your phone system with SuperOffice CRM.
SmartCall automatically opens contact cards, looks up cases, or starts the activity with incoming calls from any phone system. Users can view the caller's information on the screen when they receive a call. It will open the contact screen in SuperOffice or allow the creation of new contacts when an unknown caller is present. The click-to-call functionality enables you to click on a phone number in SuperOffice and place a call.
Together with SuperOffice CRM, customers will save time by having an ad-free directory search from Opplysningen 1881 that will present data you can use to create new customers more easily in SuperOffice CRM. Customers can also gain valuable insights into customer interactions by analyzing calls.
Try it free for 60 days; no commitment required.
Key features
- Click-to-call for effortless dialling.
- Recognize calls instantly and display key customer details directly.
- Automated activity will be stored on the contact screen.
What’s new
- Works with any phone connected to business phone network/bedriftsnett from Telenor, Unifon, Phonero, Telia and Talkmore using API connections.
Price information
The following price is per month, additional pay-per-use fees applies:
SMARTCALL USER
- NOK 68 per user per month. (counting active SmartCall installations).
PHONE OPERATOR API SUBSCRIPTION
- Unifon Bedriftsnett: Included.
- Telenor Mobilt Bedriftsnett/MBN: Included with limitation*.
- Phonero Bedriftsnett: Contact the operator.
- Telia Bedriftsnett: Contact the operator.
- Talkmore Bedriftsnett: Included with limitation*
- Other phone operators: Contact vendor.
* Only SuperOffice lookup. No click-to-call do to limitation determined by phone operator.
On top of the monthly costs, there is a one-time startup fee of NOK 2.900 including configuration and product training.
More than 25 users? Let’s talk. Contact our friendly sales team.
ADDITIONAL CONSULTANCY SERVICES (OPTIONAL)
Developing and consultancy services are available for adaptions. Contact the vendor.
Terms & Conditions
- Try it free for 60 days; no commitment required.
- Minimum order amount NOK 340 per month (5 users).
SuperOffice CRM Plan
- All user plans.
Getting started
- Click the green button to get started.
- Fill out the form and submit. You will receive an email with a license key and download/install instruction.
- If you have general administrator rights in SuperOffice CRM, you can install SmartCall on your computer as instructed in the email.
- The first time SmartCall starts, it logs automatically into SuperOffice CRM. Make sure that the user has SuperOffice CRM administrator’s rights for approving the app.
- Install SmartCall for all users. (your IT department can distribute the software and settings to all clients using their preferred deployment tools).
- Nettsoft AS provides remote first-time installation help and training for the superuser or the IT department.
System Requirements
- Business phone network/bedriftsnett agreement with Telenor, Unifon, Phonero, Telia or Talkmore.
