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SmartCall Phone Integration
Easily connect your mobil phone, Teams- or IP-phone with SuperOffice CRM & CS. Supported by all major business phone operator using API connections.
About this app
Smartcall Phone Integration is a client software that connects your existing business phone system (bedriftsnett) with SuperOffice CRM & CS.
SmartCall automatically opens contact cards, looks up cases, or starts the activity with incoming calls from any phone. Users can view the caller's information on the screen when they receive a call. It will open the contact screen in SuperOffice or allow the creation of new contacts when an unknown caller is present. The click-to-call functionality enables you to click on a phone number in SuperOffice and place a call.
Together with SuperOffice CRM, customers will save time by having an ad-free directory search from Opplysningen 1881 that will present data you can use to create new customers more easily in SuperOffice CRM. Customers can also gain valuable insights into customer interactions by analyzing calls. Try it free with 60 days withdrawal.
Key features
- Click-to-call for effortless dialling with your preffered phone (mobile, Teams or softphone).
- Recognize calls instantly and display key customer details directly even before you answer the call.
- Open contact card and or cases/tickets automatic.
- Logging phone call.
- Easly create new contacts using data from 1881, Regnskapstall and Brreg.
What’s new
- Works with any phone connected to business phone network (bedriftsnett) from Telenor, Unifon, Phonero, Telia, Talkmore and ICE using API connections.
Price information
SMARTCALL USER
- NOK 68 per user per month. (counting active SmartCall installations).
- More than 25 users? Let’s talk. Contact our friendly sales team.
- One-time customer startup fee of NOK 2.900 including first installation, configuration and product training.
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PHONE OPERATOR API SUBSCRIPTION
- Unifon Bedriftsnett: Included.
- Telenor Mobilt Bedriftsnett/MBN: Included.
- Phonero Bedriftsnett: Contact the operator.
- Telia Bedriftsnett: Contact the operator.
- Talkmore Bedriftsnett: Included.
- ICE Bedriftsnett: Included.
ADDITIONAL CONSULTANCY SERVICES (OPTIONAL)
Developing and consultancy services are available for adaptions. Contact the vendor.
Terms & Conditions
- Try it free with 60 days withdrawal.
- See the the terms of service for more information.
- Minimum order amount NOK 340 per month (5 users).
SuperOffice CRM Plan
- All user plans.
Getting started
- View system requierements (only in Norwegian).
- Contakt vendor via chat on the website or e-mail info@nettsoft.no for an offer for your company.
- When offer acceptet the vendor sends you install instructions. Preview install guide.
- The first time SmartCall starts, it logs automatically into SuperOffice CRM. Make sure that the user has SuperOffice CRM administrator’s rights for approving the app.
- Install SmartCall for all users. (your IT department can distribute the software and settings to all clients using their preferred deployment tools).
- Nettsoft AS provides remote first-time installation help and training for the superuser or the IT department.
System Requirements
- Business phone network/bedriftsnett agreement with Telenor, Unifon, Phonero, Telia, Talkmore or ICE.
