Easily Connect Telenor, Unifon, Phonero or Telia Business Phone Network with SuperOffice CRM and Service.
Mobile, Teams and IP-phones supported.
Nettsoft SmartCall CTI improves efficiency and offers a better user experience by adding smart calling functionality to SuperOffice CRM and SuperOffice Customer Services. The click-to-call functionality allows you to simply click on a phone number in SuperOffice and place a call – saving you time entering phone numbers.
SmartCall automaticly opens contact card, lookup cases or starting activity with incomming calls from any mobile, IP-phone or Microsoft Teams phone system connected to Mobile Bedriftsnett/MBN.
When you receive a phone call, the app displays a toast on your screen with the caller and other data information from SuperOffice. At wish, the corresponding contact card and/or service case will open in SuperOffice CRM og CS. So you can start customer care, saving time searching for the customer. If the caller is unknown, the app toast will show you the caller’s name as listed in the Opplysningen 1881 public directory. With this information, you can easily create new contacts in SuperOffice CRM and save time on registering new customers.
SmartCall also includes an ad-free directory search from Opplysningen 1881 that will present data you can use to create new customers more easily in SuperOffice CRM. Try it free for 60 days; no commitment required.
The following price is per month, additional pay-per-use fees applies:
PHONE OPERATOR API SUBSCRIPTION
* Only SuperOffice lookup. No click-to-call do to limitation determined by Telenor.
On top of the monthly costs, there is a one-time startup fee of NOK 2.900 including configuration and product training.
More than 25 users? Let’s talk. Contact our friendly sales team.
ADDITIONAL CONSULTANCY SERVICES (OPTIONAL)
Developing and consultancy services are available for adaptions. Contact the vendor.